Homepage Influence your win with 400+ references & assets added in FY21
In the last fiscal, Tata Communications has been a business continuity and CX driving force during the worst of times with Covid-19 pandemic. A strong testament to this is the industry awards we’ve received thus demonstrating technology innovations towards redefining the ‘new normal’, several customer references and Gartner peer reviews we have garnered. These customer references, peer reviews and success stories are amongst our most effective sales tools to influence prospective customers’ decisions to buy from us. Browse through these assets and leverage them to influence your customer buying decision, close deals faster and to strengthen our brand in the market. Explore the achievements References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us Customer References Credibility content Portfolio-wise references 56 Network Written testimonial Video testimonial Written case study Blog Satisfaction letters 10 Cloud 13 Security 2 Mobility & IoT 8 Unified
Communications 2 Media & Entertainment 91 Explore top stories Total
references Growth services references Home Customer References Gartner Peer Reviews CX Blogs Contact Us References by Region Regions Customer testimonials India 58 references
10 referral Top stories by products Customer logos MECAA
 5 references Europe 3 references
1 referral Top stories by industry Customer testimonials APAC
 8 references
2 referral Top stories by industry Top stories by industry Americas
 3 references
1 referral References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us References by region India - Top stories by products Global
IT and
business
consultancy
company Indian
conglomerate Digital
transformation
company Read case study IZO™ Private Connect provides pharmaceutical firm with fast and secure links to the google cloud Click to change region Liberty
General
Insurance Read case study Providing secure connectivity to Liberty General Insurance remote branch offices Power
generation
company Read case study GSIGS and managed authentication from Tata Communications offered secure and reliable access to organisational assets Read case study GSIGS and IPSEC solution from Tata Communications empowered every single home worker Read case study A Tata Communications customised GSIGS and managed authentication (mAuth) solution went live in two weeks to securely connect 18,000 employees around the world Dr Reddy’s IBC24 Read case study Using NetFoundry’s secure military-grade ‘zero trust dark network’ solution from Tata Communications connected 200 home workers in just a few hours with enhanced app performance Read case study CDN helps news broadcaster IBC24 deliver critical reach and scalability Penpencil Read case study EdTech is taking off - How PenPencil chose Tata Communications’ CDN to stay ahead Tata iQ Read case study Managed Webex Active Users Cloud Meeting platform works business and socialisation wonders Evalueserve Read case study Managed UCaaS Strengthens Collaboration for Leading Analytics Partner Cyient Read case study InstaCC Global cloud contact centre enhances major client helpdesk customer experience DLF Read case study Tata Communications enables DLF to transition its IT infrastructure to cloud for better reliability, security & stability ABP Read case study Tata Communications enables ABP Pvt Ltd to build loyalty with its audiences by offering a great customer experience Sadhna
TV Read case study Sadhna News, a news channel owned by Softline Media Network Private Ltd, sees quadruple increase in audience reach with Cloud Hosting Connectivity
IT Services Read case study Tata Communications Managed Cloud services enables Connectivity IT Services with optimal resource utilisation and management TTSL Read case study Managed cloud services from Tata Communications enables Tata Teleservices (TTSL) to operate more efficiently and stay compliant to strict security standards Tata
Housing Read case study Tata Communications plays a key role in Tata Housing’s public cloud journey Cairn Read case study Tata Communications enables Cairn to transition its file server to cloud for secure and durable storage of data archival IPCL Read case study IZO™ Private Cloud keeps Power Generation and Distribution company at the industry’s forefront TCTS Read case study AWS Cloud solution simplifies data storage complexities Tata
Smartfoodz Read case study IZO™ Private Cloud Ensures Tata Q Ready Meals are Whisked Along The Supply Chain Under Every Circumstance Tech9 Read case study IZO™ Private Cloud helps leading energy exchange customer with automated platform for trading and delivering electricity
Customer testimonials View satisfaction letters Top stories
by products References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us India -Customer testimonials Shriram
Group Ltd Assistant General Manager, HCL Infosystems
 We have been using ILL and MPLS services from Tata Communications for the last 5 years and are satisfied with the support and up-time commitment they offer. The team’s responsiveness is very good and they are well supporting in our digital transformation journey. Pravin Kumar Max Bupa Quadrant
Televentures
Ltd Manager-IT, Max Bupa Health Insurance To keep pace with the dynamic nature of our industry, our network needs to evolve fast. By leveraging the scalability and reliability of Tata Communications connectivity solutions, we are easily able to adapt our business to ever-changing market requirements. The team has helped build a network with guaranteed uptime and performance quality while improving network capacity. My experience with Tata Communications’ has been beyond satisfactory. I am extremely delighted with their exemplary customer oriented approach and attention to detail. It gives peace of mind that someone is always keeping a watch out for our network’s best interest. Naveen Dhawan Ian Martin
Vadodara
Consulting
Pvt Ltd Microscan
Infocommtech Medusind
Solutions Indiabulls Tata
Technologies AGM ,Quadrant Televentures Ltd Partnering with Tata Communications enables us to future-proof our voice offering and stay ahead of competition. In a changing world where customers want new and better services to be delivered in a converged and commercially flexible and integrated way, Tata Communications helps us to deliver uninterrupted best call quality for our voice traffic with its Voice Transit services. These services provide increased routing control, without the challenges of managing bandwidth and interworking. We benefit from low latency, increased average call time, stable routing and complete real-time monitoring on key parameters. With this great partnership, we are confident that we have made the right investment and optimize success for our voice business. Rajeev Kapila IT Manager We at Ian Martin, recruit and hire IT, technical & engineering professionals on assignment to Global Companies and we required a highly reliable and stable network provider. Tata Communications IPT network service has helped us expand our reach across locations and boost our business agility. Tata Communications has provided flawless support during the COVID phase. Prior to COVID, they were our preferred vendor and have recommended services within our networking forum. However, during and post-COVID, we would highly recommend their services with even more revere. Tata Communications provides one of the best, if not the best, real-time, and efficient customer service along with best-in-class technical support. Thank you for all your support. Kuldip Trivedi CTO The DDoS solution from Tata Communications helps us to identify and mitigate attacks thus improving the bandwidth availability to our end customers. We can detect cyber attacks quickly, maintain our network efficiency by eliminating traffic overload and also keep up our service quality during attacks. Reports of each such attack and technical feedback from the team helps us in understanding the network security issues. Tata Communications is a good security partner that helps in DDoS protection. Prashant Pradhan Sr. Manager - IT, MEDUSIND SOLUTIONS INDIA PVT LTD. We are India’s leading medical billing company that enables powerful financial outcomes for US healthcare organisations. Network connectivity plays a critical role in IT infrastructure of healthcare BPO. In the US, hospitals and the physicians require real-time information and communication exchange to enable proactive and collaborative patient care. In order to receive information in real-time & without any latency, it is important to have a reliable internet connection. With Tata Communications, we get 100% uptime and service availability backed by industry leading SLAs and support services.

For us, it is equally critical to have a robust communication infrastructure with extensive global coverage along with a high network bandwidth for high quality and reliable voice. Tata Communications’ voice infrastructure combines economies of scale with advanced call quality features. With them, we enjoy top-notch services that help us deliver a better customer experience. We trust them and are happy with the overall experience they created for us since we partnered. Jaimin Ajwaliya Sr. Project Manager, Indiabulls The growing size, complexity and frequency of DDoS attacks heightens the need for financial services groups like ours to maintain strong security protocols. If we don’t strengthen our IT security posture it can lead to reputation damage, lost revenues and a loss in customer confidence. With Tata Communications’ security expertise, we have a robust DDoS defense that scrutinizes our network traffic in real time without compromising availability of our systems and data. With multiple layers of security, we have been able to improve our cybersecurity preparedness. We also leverage Tata Communications’ world-class Internet services for high speed, steady and reliable connectivity. In summary, Tata Communications is enabling us to keep our online applications up and running with high availability, performance and user experience. In today’s ever-evolving and competitive market, it’s now more important than ever to ensure we are working with the right and reliable security partner to protect our business and also positively affect our bottom line. Vijay Kumar CIO Reliable, scalable & efficient connectivity is crucial to address the ever-growing demand of virtual collaboration among the business-critical applications of Tata Technologies as well as our customers in the New Normal amidst COVID-19. Tata Communications has consistently delivered seamless experience with their services including managed hosting, managed network services globally, meeting the SLAs governed & supported by the dedicated customer success team. Shreekanth Moorthy VP-IT, Shriram Group Ltd The backbone applications of Shriram group companies are connected on Tata Communications network. Availability and quality of link are two major parameters considered while choosing connectivity for critical applications and Tata Communications offers the best experience that optimises application performance. Moreover, the transparency and accountability of the team is commendable. The team always goes extramile to ensure its customers are happy. A few examples to testify this are conducting webinars and training sessions for our employees so that they are up-to-speed, support during the COVID crisis etc. Recently, the connectivity (MUX) room in one of our group companies caught fire and cables were burnt. Tata Communications team quickly actioned by sending its team on time and enabled the links in less than 12 hours. It was a great relief for us. I am happy with the overall experience they created for us. V Sendil Kumar Wipro Liberty
General
Insurance
Ltd McDonalds
India Spencers
Retail Limited
(RPG Group) Event & Incident - Process Manager, Mphasis Ltd

 Mphasis has been associated with Tata Communications for 10 years for its various business requirements and we are happy with the stability and quality of network service & support offered to us. Tata Communications is one of the most preferred telecom partner that adds value and helps our business grow. We are currently using ILL , NDE and MPLS services from them with excellent service and uptime. A dedicated team at Tata Communications ensures smooth and timely implementation of our IT / technology initiatives. We look forward for a long term association with them. Shashidhar K Hewlett
Packard
Enterprise
India
Pvt Ltd Mphasis Operations Lead, Hewlett Packard Enterprise India Private Ltd We appreciate the excellent responsiveness and end-to-end ownership demonstrated by Tata Communications for every opportunity we work together. It boosts our confidence and helps strengthen this relationship for more business engagement. With its excellent service capabilities, delivery approach and proactive support, Tata Communications stands out as one of the best service providers in the industry. The MPLS, ILL & NDE network services from Tata Communications has helped us expand our reach across locations and boost our business agility. Tata Communications as a partner has been instrumental in our business growth. Afrah Baig HCL
Infosystems Wishnet
Private
Limited Tata Motors SREI group TCS ATOS
Syntel Trent
Hypermarket
Private
Limited Pingtring
Ecommerce
Private
Limited TATA
ELXSI Axis Bank Integreon Spicejet Larsen and
Toubro
Financial
Services Berger
PaintsIndia Yupp TV Tata Steel
Downstream
Products
Limited DGM IT, Spencers Retail Ltd We have been associated with Tata Communications for last 10+ years for our WAN infrastructure requirements including Internet, GVPN and NDE as well as Managed Hosting services (colocation & hardware/storage hosting). Tata Communications has been a reliable and trusted partner who helped us maintain high network uptime thus enhancing our customer and employee experience. During one of the crisis (a fire incident), the team also helped us to restore the services within no time. This consistent customer experience, proactive recommendations of solution geared towards our success and real time support have strengthened our relationship further over the years. Bodhendu Roy Director IT, McDonalds India West and South We have been using network and managed hosting services from Tata Communications to support McDonalds stores stay connected and enable our online delivery business. They have helped us improve performance of our network and managed infrastructure enabling better experience for our consumers. They deliver solutions to meet our changing business requirements and make the business operations more efficient. Praphull Paliwal AVP IT, Liberty General Insurance Company Ltd We have been using Tata Communications services since 2012 and extremely delighted with their technical expertise and prompt support for our day to day operations. Its fully managed security services provides end-to-end security across our network through proactive monitoring and timely incident resolution thus reducing the overall business risk. The team has simplified our overall security posture by implementing some robust policies and enabling efficient network management around the clock. There have been no security breaches since we adopted the VUTM service, and we know working with Tata Communications will help keep us ahead of the game. That gives us enormous peace of mind. Alok Singh Operation Manager, Wipro Ltd Wipro has been using network links from Tata Communications for last 3 years for one of its critical client project. Since the project inception we have been receiving timely support from Tata Communications which in turn helps us meet SLAs signed with the client. When needed, the team goes extramile to support our client requirement as they understand our business well and know how to overcome the operational challenges on day to day basis thus helping us gain client confidence. Navin Jugnu IT Infrastructure Head, SREI Group For over 10 years now, I have trusted Tata Communications as my network and telecommunications solutions provider. Its customer service skills are second-to-none. The versatile background of the team and in-depth knowledge of the telecom industry make them the perfect solution provider for any company looking for savings and a single point of contact. This is really the need of the hour for our digital transformation journey. For instance, Tata Communications’ vproxy solution based on Zscaler technology gives us complete visibility and reporting on all web communications throughout the company and minimises the security administration overheads thus enabling us to focus on just running our business without worrying about whether it is suitably safeguarded – we trust Tata Communications for that. Moreover, there is no on-site equipment or platform needed which could be otherwise very costly to implement. Tata Communications services are overseen by an experienced, global support team using state-of-the-art systems and processes and backed by aggressive performance-based SLAs. With them, the day-to-day security management is better, faster and at lower cost. Aamit Deb DGM-IT, Tata Motors Tata Communications has been our key network service provider since 2006. They understand the nature of our business well and have always enabled us achieve our goals. Their ability to optimise on network reach and stability, combined with operational expertise have made it possible for us to extend acceptable operational SLAs to our business. The CSM team has been instrumental in ensuring quick response and resolution of network issues if ever there are any. Sarvesh Shrivastava CTO, Wishnet Private limited. SMS is critical to business processes in companies like ours where we need to send out messages to our customers about their bills, new product developments, services and special offers. We value partnering with Tata Communications as it helps us achieve this objective through its secure and reliable MMX solution. The text messages are encrypted in transmission, giving us complete security and keeping our customer information safe. Tata Communications helps us get value out of our technology investment and all this makes it an obvious choice of partner. Abhishek Pal Service Delivery Manager, TCS During this Covid-19 pandemic situation, at a time, all of us were required to support business from borderless work stations and Tata Communications did a splendid job in enabling a secured way of connecting to our customer network through Two-factor authentication (2FA). It provides an extra level of authentication and security by allowing only authenticated and authorized users to access business critical applications. With 2FA, 80 of our associates are logging in on regular basis without any hiccups. A huge thanks to the Tata Communications team who helped in creating this awesome solution, bringing in wonderful cohort and partner relationships, with which we are supporting our customer environment with ease 24X7 - the same way we did from our offices. We are thankful that Tata Communications made it so simple for us. Rajeswari Balaraman Consultant – NOC, ATOS Syntel The outbreak of COVID and subsequent work from home imperatives have led to the requirement of a strong and reliable network. Tata Communications played a pivotal role in setting up a proactive business continuity plan to ensure we scaled our network connectivity in an agile manner without any bandwidth constraints. Moreover, I would like to acknowledge that the network availability during the crisis has been commendable. In one of a recent incident, the Tata Communications team proactively highlighted temperature issues with one of our MUX devices for two locations. Despite lockdown, they immediately sent a field engineer to ensure services are restored within no time. They leave no stone unturned to delight us. They have helped us set up a solid foundation upon which we run our network. Pramod Maharana Trent Hypermarket Private Limited Tata Communications completed the mass rollout of VPN for all our users in a record time to enable us smoothly work from home during this COVID crisis. We have hardly seen any downtime in our stores since we connected to Tata Communications network. This is a strong testament of its high reliability and performance. The team has constantly enabled us to improve our business with proactive best practices on security. Ravish Maurya Founder, Pingtring Ecommerce Private Ltd As a telecommunications company and a system integrator, we need control on various components required for building a perfect solution for our customers. Tata Communications services enables us to do just that. We were able to deploy the first ever low cost video conferencing solution using Cisco Webex services from them. During the lockdown period when we had limited resources, our complete support system was taken care of by the Tata Communications Service team. We just white labelled the products and sold them to the end customers. All service related issues were handled wonderfully by the team while they were also working from home. We just had to highlight our issues and whoever we were dealing with was well aware of the situation and would respond promptly and informatively. Their services during lockdown period were exceptional with the team always going extramile to resolve our issues.

Tata Communications is the most ethical organisation across the telecom industry. They have time and again proved with their actions that they have their customers’ best interest in mind. They play a critical role in achieving our goal of becoming a pioneer in consultancy and SI industry. We look forward to growing this partnership where we can virtually think of outsourcing our after sales services to Tata Communications.
 Hitesh Makkad VP & Head – IT, TATA ELXSI Tata Communications has been our partner and service provider for 10 years now. They have a great network reach which enables us to connect to all our major locations seamlessly. Tata Communications’ high-performing services including Internet, MPLS & Ethernet enable us to easily expand our reach, boost agility, accelerate productivity and improve customer experience. We are happy with the fact that they are sensitive to our needs. They ensure that their customers are heard, understand how they operate, what their business challenges are and help them get value out of their technology investments - all this makes them a great business partner. Arunava Mukhopadhyay VP, Axis Bank

 We have been using multiple products from Tata Communications including network solutions. Overall, the solutions are stable with good SLA performance. The team is customer-focused and manages our expectations well. Sayantan Mukherji CIO, Integreon Managed Solutions Internet is critical for our business and we are thankful to Tata Communications for providing exceptional services in the last 10 years. Their 24 x 7 technical support is excellent. Kudos to the entire network team for ensuring 100% uptime during Covid-19 situation. Sanjeev Jain VP Technology, Yupp TV To continue growing and staying at the cutting edge of technology meant finding a partner who has advanced network with vast reach and a wide variety of services. Tata Communications has been our partner for almost a decade now. I see first-hand how responsive the team is - you can immediately get someone on the phone. The team is already working hard and fast on our requirements and we can completely rely on them. Anil Singh Manager IT, Spicejet Ltd In 2008, we decided to go ahead with Tata Communications as our Internet, MPLS and NDE service provider and this was one of the best decisions we made. We have a superb experience in terms of services and support. The team is well equipped and always ready to support. Qaiser Jamal Senior Manager - IT, Tata Steel Downstream Products Limited

 We are using Tata Communications ISP link for more than 10 years and are very much satisfied with their services and proactive approach. We find Tata Communications team to be very knowledgeable, approachable and sensitive to customer requirements. All our business requirements have always been efficiently addressed by them as per target timelines. They are a strategic partner in our growing business. Kaushik Das GM -IT, Berger Paints India Ltd We provide transaction aggregation services to the Indian paint companies in the country so our whole business is very technology-centric. Tata Communications provides us with vital services. We chose them as our preferred network partner because we were impressed with their process-centric approach and physical and logical security arrangements. We remain a very happy customer. The quality and availability of Tata Communications MPLS, ILL and NAC services connecting our partners is very high and, in our experience, significantly better than many of its competitors. Providing us with one of the best networks, it enables us to extend our reach to most of the locations across India. We see Tata Communications as a key partner who can provide scalable solutions to support us as we grow. Subir Hore Group Head - IT Infrastructure & Services, L&T Financial Services Ltd. It has been a long journey with Tata Communications. With its network solutions, we are able to connect our various branches over MPLS, ILL or P2P and, the experience has been fabulous and encouraging. Our SOC services are also being managed by Tata Communications. The kind of skill set and diversity of solutions make this organisation stand out among its competition. Sandeep Sood Click to change region Top stories by products View satisfaction letters
Customer testimonials References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us Mecca - Customer logos VTS Ascend MMD Victor Mobile Petrofac We are leveraging Tata Communications MOVE™ MVNE platform to deliver high-quality, ubiquitous connectivity management for MVNOs and IoT service providers in Africa. Due to seamless integration of the MOVE™ platform with the leading regional mobile network operators, we are able to provide fast connectivity and enhanced experience for MVNOs accessing and implementing voice, data, and SMS applications for its subscribers and, the enterprises for their IoT use cases. In addition, it gives us the flexibility to generate additional revenue streams by introducing new services and extending our customers’ geographical reach, without large upfront investments. Our customers across sectors like healthcare, consumer, transport, mining, agriculture, banking, and retail will also be able to buy mobile network access from MNOs in Africa on a pay-as-you-go basis by using this platform. Working with Tata Communications enables us to become the partner of choice for businesses and MVNOs that aim to introduce new solutions and ways to engage with their customers beyond SIM cards and / or boost operational efficiencies through these next-generation digital applications.
Karmanie Naidoo, CEO, MMD MOBILITY and IOT (MMD) Click to change region

Telecom Review Award

WINNER - most innovative adaptation of technology for COVID-19

Customer
logos References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us Europe - Top stories by industry Commercial
& Professional Services Food, Beverage & Tobacco International wines and spirits company case study Our Managed UCaaS and IZO Internet WAN enabled better voice collaboration and secure reliable connectivity. Largest brewery company case study Automobiles & Components Information Technology Capital
Goods We have been associated with Tata Communications since 2011 when we moved our network to MPLS. Since then it’s been a long journey where Tata Communications has helped us move from MPLS to IZO SDWAN to build a strong network foundation with next generation technology to enable digital growth with the power of SDWAN. With its high performing internet service, we experience 99.9 % uptime over dual routing and service availability thus enhancing the experience of our customers and employees. Tata Communications in partnership with zscaler addresses the growing range of threats through secure web access and complete visibility and control to our network. Moreover, the team manages everything for us – deployment to monitoring and reporting, offering service support to create and sustain the best experience for our end users. Tata Communications team helps us stay ahead of the curve by providing competitive advantage. Regular interlock with the team helps to anticipate and resolve issues proactively, ensures we get the best ROI and performance.
Rajesh Pathare, Regional IT Manager - Middle East & South Asia, Mott MacDonald Materials Read case study “What’s the best way to achieve secure and cost-effective access to worldwide corporate services?” asked Global Risk Management Group. Click to change region Multinational chemicals company case study IZO™ Internet WAN and IZO™ Prime Hybrid Enhanced WAN solutions provide cost effective connectivity and IT transformation to our customers. Global chemicals company case study Read case study “How can we interconnect worldwide regional hubs at high speed, reliably and cost effectively?” enquired European Global Vehicle Parts Maker Read case study Global financial services provider chooses managed UCaaS from Tata Communications for worldwide collaboration and telephony platform “How can we get our business ready to drive quicker innovation and maximize revenues?” enquired Intralogistics Solutions Provider Read case study

Customer Experience Excellence

At CC Global Awards
Manufacturing Leading provider of plant-based ingredients case study Our SDWAN and IZO Internet WAN along with MS Teams DR solutions provide our customers with network stability and enhanced voice collaboration. Leading manufacturer of electrical distribution systems in Germany case study Top stories
by industries References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us Americas - Top stories by industry Automobiles & Components Telecommunication Services Click to change region Media & Entertainment Diversified Financials Consumer Services We have been associated with Tata Communications for eight years now and since then Tata Communications has been our primary network service provider. I am happy with the overall support from Tata Communications - whether it is about incident management or network upgrades or proactive risk management - they provide an enhanced customer experience. They are a partner and pragmatist who manage customers' expectations well. They ensure their customers are heard, understand how they operate, what their business challenges are and help them get value out of their technology investments - all this makes them an obvious choice of partner.
Mrityunjay Shahi, Head IT, Amway Corporation Tata communications global network backbone and unified communications provides the best-connected experience for the Largest International Cruise Line Company Read case study Health Care Equipment & Services Materials Secure connectivity and protection with voice collaboration transforms American Multinational Financial Services Corporation while optimizing costs Read case study Leading baking products company case study Our SDWAN solution has helped customers gain better user experience and seamless future growth. Global materials manufacturer case study How De Tune simplified and enhanced its global production operations with Tata Communications Read case study Reliable connectivity supports business operations for Multinational Footwear and Sportswear Corporation Read case study Managed Microsoft Teams and SD-WAN helps Global Automotive Supplier accelerate product development while optimizing costs Read case study Consumer Durables & Apparel A Multi-Product deal with Tata Communications will re-energize the digital potential of a Medical Technology Company Read case study How can we guarantee our customers unparalleled quality of service around the world?” queried Collaborative Technology Company Read case study Top stories
by industries References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us APAC - Top stories by industry IT/ITES/
BPO Media &
Entertainment Global Bank selects ultra-secure and reliable multi-cloud interconnection architecture from Tata Communications Read case study Click to change region Automobiles
&
Components Semi-
conductors
&Semi-
conductor
Equipment Real Estate Energy Enabling business continuity with enhanced customer experience for leading Australian Insurance Company Read case study Our SDWAN and GVPN, GSIP with Managed Firewall provides network stability and better user experience for our leading customers. Leading provider of semiconductor and electronics assembly solutions case study World's largest association of materials engineers and scientists case study Global connectivity with voice collaboration transforms a Global Commercial and Industrial Property Group in Australia Read case study Network infrastructure evolution along with reliable and secure connection transforms World's Leading Floating, Production, Storage and Offloading Service Providers Read case study Customer testimonials Retailing Banks Capital
Goods Our SDWAN and GVPN with GSIP solution have provided full visibility and digital transformation for our customers Southeast Asia’s largest grain processors case study Global provider of power and thermal management solutions case study Global connectivity increases uptime and customer experience for a Multinational Chinese e-Commerce and Technology Group Read case study “How can we expand and integrate omnichannel contact centres and data centers worldwide?” inquired Prestigious International Airline. Read case study Solid Incorporated and Tata Communications help unlock digital opportunities and environmental gains through hyper-connected logistics Read case study Chinese multinational technology conglomerate case study Our CDN and IPT solutions have helped customers drive international growth and increase uptime. Mediatech case study Transportation Mechanical Engineering Managed UCaaS from Tata Communications provides worldwide collaboration and telephony platform for a Global Market Leader in Building Solutions Read case study

Best Customer Experience Excellence

Honorary Distinction at CX Asia 2020
Top stories
by industries References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us APAC - Customer testimonials SEACO Global Ltd Wangsu Science and Technology Co Ltd Olam International Click to change region Top stories by industry EDB We have been associated with Tata Communications for a long time now. In 2018, we consolidated our network and moved from traditional setup to SDWAN with the objective to achieve manageability & scalability. With strong underlay capacity of Tata Communications, we are enabling continuous and un-interrupted communications - both within and outside office network. Tata Communications’ wide range of services enables it to provide customised solution for our business requirements. While we benefit from global coverage, reliability, scalability and flexibility, the team also ensured that during the COVID pandemic, our staff maintains 100% productivity from remote locations seamlessly and securely through the MS Teams solution. Regular reviews with the Customer Success Management team along with self-service reporting are definite value addition from Tata Communications that enables Seaco manage its network infrastructure in a stable way. Brendan O’Neill Director Of IT Services, SEACO Global Ltd IPS Inc We’re a leading telecommunications company in Japan. To sustain our growth and expansion beyond our home markets in Japan and Philippines and in other business fields (except telecom), exceptional IT vision was required to build a reliable network infrastructure. As one of our core infrastructure providers and most trusted partners, Tata Communications is a cornerstone of that thriving global marketplace, and instrumental in providing a reliable, high-speed connectivity we require. The extensive Tata Communications network portfolio including private line and IP Transit solution connects our offices in APAC and the US, while its global footprint aligns well with our business model. We benefit from significant cost and bandwidth efficiencies along with service support with industry leading SLAs. Tata Communications ensures our infrastructure is secure and available with high performance needed to underpin the company’s business operations. Ohba Takeshi Department Manager, IPS, Inc In my personal experience, Tata Communications has been a very customer-centric organization that is laser focused on providing amazing experiences by ensuring their customers are heard and by building a strong emotional connect with their customers. Unflinchingly reliable, professional and proactive from a technology and customer service standpoint. Hon Bing Wong Senior Service Manager, Singapore Economic Development Board As a leading provider of online business solutions & content delivery network platform that include content distribution and acceleration, server hosting, and renting. We needed stable and global internet access. Tata Communications offers a fast and secure platform for next-generation business applications and data. This integrates global network infrastructure, connectivity, connected security, voice, collaboration, and enterprise-class services into the advanced network architecture. Considerable cost saving is achieved due to stable IPT service by Tata Communications. No Vendor/Company is perfect, but Tata Communications is as close as we have seen. Grace Gong Director of Overseas Business, Wangsu Science and Technology Co Ltd We are a food and agri-business company, operating in 60 countries. With operations worldwide, we need a robust and always-on network connectivity to access our corporate network whenever we want to. Tata Communications Global VPN service provides us scalable and reliable infrastructure connecting our 25 branches in the US, Europe, India & Africa. The advantage with Tata Communications is that we get flexible business model that enables us to scale up or down as per our requirement and expand quickly into new markets. Real time network performance reports, guaranteed SLAs enable us to respond to rapid business changes. With Tata Communications’ expertise in emerging markets and the breadth of its product portfolio, we can offer our customers what they need in today’s competitive environment. I am delighted with the network performance, excellent support and quick turnaround times. They are a partner of choice for the ease of doing business with them. Vishal Punjabi General Manager - IT Infrastructure Globe Telecom Inc As businesses across the world see increasing bandwidth demands, connectivity to regional offices and high-performance scalable services are important to us. That’s why selecting the right network partner is critical, as our network connectivity decisions support our broader APAC business strategy. Tata Communications’ International Private Line (IPL) services enable us to seamlessly connect our geographically dispersed offices securely. IPL services give us the speed, flexibility, and bandwidth required to accommodate today’s key business applications. We get the quality and resilient connectivity for mission-critical applications, thus ensuring we are connected around the clock with service availability guarantees of up to 99.9%. Peter Maquera Senior Vice President, Enterprise Group, Globe Telecom Inc.

Best Customer Experience Excellence

Honorary Distinction at CX Asia 2020
Customer testimonials References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us Gartner Peer Reviews Gartner peer reviews Click here to see reviews FY 21 References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us CX Blogs Delivering the best customer experience in adverse pandemic conditions With the global crisis caused by Covid-19, enterprises shifted their focus on ensuring employee safety, business continuity & employee productivity, and we saw the emergence of new yardstick for customer experience (CX). Read more
Secure Connected Digital Experience (SCDx) in the post-pandemic world In this blog jointly authored by Rahul Mathur, VP, Customer Success & Business Transformation, and Rajarshi Purkayastha, Head of Pre-Sales in India & MECCA we discuss how COVID-19 is driving companies to experiment and innovate swiftly, benefitting the entire ecosystem of enterprises and challenging the status quo.   Read more
CX
blogs Read through our blogs published in FY21 that is attracting eyeballs and curiosity in the industry on our innovative SCDx solution. References by Region Home Customer References Gartner Peer Reviews CX Blogs Contact Us