Ricoh Europe Realises Strategic Efficiency: Achieving 30% Cost Savings Alongside Enhanced Employee Experience.
Tata Communications GlobalRapide powers the company with cloud-first unified communications and collaboration.
Ricoh Europe partnered with Tata Communications GlobalRapide to replace its outdated ISDN telephony system with a unified, cloud-based solution integrating SIP and Microsoft Teams. This strategic move led to substantial cost savings, streamlined communication, and improved flexibility, resilience, and user experience. Benefits included a 30% reduction in costs, compliance with regulations, scalability, enhanced mobility, and simplified management. Overall, the collaboration empowered Ricoh Europe with a modern, integrated communication and collaboration platform, driving efficiency and productivity.