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Communication Platform as a Service (CPaaS)

Verisure & Tata Communications Kaleyra

Published Date

Verisure, a leading provider of professionally monitored security systems, enhances customer engagement and security experience by leveraging WhatsApp API with Tata Communications Kaleyra.

Verisure sought to improve its customer communication by integrating a channel that enabled real-time, interactive engagement. This case study highlights how WhatsApp API with Tata Communications Kaleyra supported this transition. Key points include:

  • Real-time two-way conversations.
  • Enhanced customer engagement.
  • Improved security experience.
  • Seamless integration with existing channels.