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Powering the next-gen CX landscape for automakers

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Enhancing customer engagement in the Automotive landscape.

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  • Importance of CX: In the automotive market, Customer Experience (CX) is crucial as consumers prioritise seamless interactions and personalised services.
  • Emerging opportunities: The rise of connected vehicles and hybrid sales models offers new engagement avenues for auto manufacturers.
  • Integration across channels: Tata Communications can enhance CX by integrating customer experiences across all touchpoints.
  • Leveraging technology: By utilising advanced platforms and vehicle connectivity, automakers can boost customer satisfaction, increase loyalty, and create new revenue streams.