Grofers & Tata Communications Kaleyra
Grofers boosts customer engagement with Tata Communications Kaleyra's SMS solutions.
Grofers, a leading Indian online grocery delivery service, leveraged Tata Communications Kaleyra's SMS suite, achieving substantial returns. This case study showcases how Grofers effectively uses SMS communication for various scenarios, including order status updates, shipping details, and promotional activities, resulting in higher ROIs compared to other digital channels.