Products & Solutions: InstaCC™ - Contact Centre As A Service

Winning CX in logistics: Strategies for a hyperconnected era

This whitepaper examines the evolution of technology in logistics, cost optimisation, & how Tata Communications enhances CX, revealing innovations & benefits for leading-edge contact centres.

Juniper Research interview on Tata Communications CCaaS

Juniper Research interviews Anand Viswanathan, CCaaS Head at Tata Communications, on our award-winning CCaaS solution and strategies that won the Future Digital Awards Gold.

InstaCC'™ flexible suite of CCaaS offerings

Discover InstaCC's flexible cloud contact centre suite, delivering seamless solutions for top-notch customer and agent interactions.

Revolutionising CX: InstaCC's Impact on Revenue Cycle Management

InstaCC™ Cloud transforms RCM customer support, enhancing agility and personalisation empowering 1,600 agents to deliver top-notch customer experience.

InstaCC Transforms: Logistics in 3 Weeks, 110+ Nations

Explore the logistics transformation! Download our case study to witness how InstaCC facilitates a 3-week cloud migration across 110+ countries.

Seamless Healthcare Interactions: Legacy to Cloud with InstaCC™

Empowering healthcare interactions with InstaCC™ Cloud. Download the case study to explore seamless CRM integration, personalized services, and enhanced healthcare practices.

Building seamless cx with CCaaS: Exclusive IDC research

Exclusive IDC Research for Contact Center leaders, helping them gain insights into CCaaS adoption drivers, and providing a framework for selecting and managing the ideal solution and partner.

InstaCC™ recognised as a 'Leader' in ISG CCaaS Report 2023

This quadrant assesses the providers of advanced CCaaS solutions, which enable innovative CX & deliver business benefits to enterprises, including the omnichannel agility expected in the market.

Tata Communications InstaCC™ recognised by Everest Group in CCaaS Peak Matrix Assessment 2023

Download the report to get a detailed analysis of Tata Communications' CCaaS portfolio, InstaCC™ and market strengths that help deliver a secure connected digital experience for its customers.

InstaCC receives analyst recognition

Accelerate your contact centre to the cloud with InstaCC™

Cloud Contact Solutions from Tata Communications. Transform your contact centre into a competitive advantage with InstaCC.

Introducing the new & improved InstaCC™

InstaCC, a compliant cloud contact centre solution from Tata Communications, delivers a seamless customer experience.