Why Customer Delight is paramount for Successful Digital Transformation

In the second video of the Decoding Digital series, watch Hero Motocorp’s CIO, CHRO & Head, CSR, Vijay Sethi talk about Hero MotoCorp’s Digital Transformation journey. Understand what “ Digital Twin “ is , the need for a digital culture in organisations, why keeping the customer happy is the prime reason for Hero MotoCorp’s success and more in this insightful video Decoding Digital is a special video series by Tata Communications in partnership with CII-Tata Communications Centre for Digital Transformation to get expert opinions and success stories to help decode digital transformation for enterprises. To know more, visit: https://www.tatacommunications.com/digital-india/