Seamless Collaboration with GlobalRapide for Microsoft Teams in India

Today, most global companies need to navigate the challenges of a hybrid workplace spanning multiple geographies and vendors, resulting into varying quality of services, inconsistent user experiences and cost inefficiencies. Read this blog to know how Tata Communications enhances employee experience in India through GlobalRapide for Microsoft Teams Operator Connect with Internet Telephony Numbers.

In February of this year, Tata Communications and Microsoft announced the launch of a new Teams Phone offer in India using the Operator Connect platform in partnership with Tata Communications GlobalRapide with fixed lines. Operator Connect is an operator managed service that brings PSTN (Public Switched Telephone Network) calling to Microsoft Teams, giving your enterprise multiple benefits.

Most global companies today have to contend with a hybrid workplace spanning multiple geographies, managing multiple vendors which can lead to differing quality of services, inconsistent user experiences and cost inefficiencies. Interoperability between legacy systems can be a problem, as is managing complex bandwidth provisioning, different technologies and multiple phone number requirements. Crucial challenges include varying regulatory and compliance issues and – a primary consideration today – security. Managing all these together smoothly is truly as complicated as it sounds!

There are several benefits to working with a single partner who handles all of this for you, leaving you to get on with growing your business. Tata Communications GlobalRapide for Microsoft Teams is your one-stop shop for all this and more.

Benefits of Operator Connect India through Tata Communications

Operator Connect as a service offers you efficient integration for Microsoft Teams with calling functionality. Tata Communications’ extensive global PSTN coverage, along with complete coverage locally within India allows multinational customers to work in multiple geographies seamlessly. You can quickly deploy calling as part of your Microsoft Teams telephony solution.

“With Tata Communications GlobalRapide, you can even continue with existing operator contracts, while enjoying reduced costs for hardware and management, as PSTN Calling Services and Session Border Controllers (SBCs) are managed by Tata Communications”

Businesses benefit from enhanced support from a reliable and trusted partner who gives them:

• Simplified operations
  • End-to-end lifecycle and service management
  • Easy process for adding trunks, selecting phone numbers, and provisioning users
  • Faster, on-demand automated service provisioning and change management

• Lower total cost of ownership
  • Reduced CapEx and ability to move to a predictable OpEx model

Why choose Tata Communications GlobalRapide for Operator Connect India

GlobalRapide Operator Connect for Microsoft Teams is a quick and easy way to integrate with calling, ensuring customisation and flexibility. This is why you should consider Tata Communications as your Operator Connect partner in India:

• The only operator that is operating both in India as well as on a global level, Tata Communications is the leading global partner for Microsoft with 300k + installations globally and is one of the first carriers to work with Microsoft on the Operator Connect launch, globally
• Large global country coverage for voice services – 58 countries for PSTN replacement and Cloud number offerings
• The only global provider offering voice access services with the Microsoft Teams platform in countries like India, Korea Thailand and Taiwan, which have stringent telecom regulations
• Third-party carrier management, wherever required

In India, Tata Communications’ access license for Operator Connect India enables a seamless cloud collaboration journey for enterprises, through the integration of cloud-based PSTN network and Microsoft telephony solutions, by providing fixed line services as well as Internet telephony services:

• Offers Microsoft’s team SKU (Stock Keeping unit) specifically designed for India telephony platform
• Owns a specialised SKU or telephony license, which is only offered by select few operators in India, that allows hassle-free migration of India PSTN into the cloud.
• Is the undisputed expert on India telecom regulations and security compliance
• Provides a unique hybrid Microsoft Teams solution with Internet telephony – with no need for on-premise connectivity or infrastructure – which provides full mobility within India using internet as the medium for domestic calls.

How it works

Tata Communications GlobalRapide for Microsoft Teams Operator Connect offers you the ease of connecting without any complex requirements. IT admins can easily connect to the Tata Communications voice network and assign phone numbers to users, all from within the tab labelled ‘Operators’ directly within the Teams admin dashboard. Operator Connect users with Microsoft also get direct peering between the SIP Trunking infrastructure and the Teams platform. All you need to do is visit the Microsoft Teams admin center, open the Operators’ section and select Tata Communications in your country of interest. We’ll take care of the rest.

Simplify your journey with Tata Communications GlobalRapide for Microsoft Teams – Operator Connect India – try it today!