With over 23 years of experience of developing and delivering enterprise communications, contact centres, and CX solutions, Patrick is known to connect with the customers and understand their requirements for business collaboration. He firmly believes that repeated success will only come from exchanging ideas with the customers. Since joining Tata Communications in 2018, he has worked as a subject matter expert for Unified Communications & Collaboration, especially helping to deliver innovative follow-the-sun cloud contact centre solutions for some of the key enterprises in EMEA.