Partner with experts for a seamless transition
Smart factory enablement
Tata Communications powers Industry 5.0, connecting people, machines, and processes via private 5G, IoT, and edge tech. Our zero-trust global network provides real-time visibility, predictive maintenance, automated QC, and supply chain insights, driving faster shopfloor decisions to boost efficiency, cut downtime, improve quality, and protect data.
Connected warehousing
We power smart warehousing with high-speed connectivity, IoT tracking, and AI automation. Our tech supports real-time inventory, AGVs, environmental sensing, and predictive demand forecasting. Via edge computing and secure cloud, we accelerate fulfillment, optimize storage, cut manual tasks, lower logistics costs, and boost satisfaction.
Predictive maintenance & asset intelligence
We empower manufacturers to shift from reactive to predictive operations. Integrating IoT, AI, and real-time connectivity, we enable continuous machine monitoring and early wear detection. Our secure global network and edge tech support predictive maintenance, remote diagnostics, and smart downtime scheduling to cut costs and downtime.
Workforce safety and collaboration
Tata Communications improves workforce safety and collaboration by integrating real-time communication, IoT, and secure connectivity. We offer digital PPE monitoring, automated alerts, remote reporting, and video assistance. By enabling virtual training, we enhance productivity, reduce incidents, speed up response, and ensure operational continuity.
Customer experience enhancement
Tata Communications personalises B2B sales and after-sales via a unified omnichannel platform. Providing a single customer view with AI automation, we support targeted marketing, real-time demos, lead prioritisation, and proactive IoT-driven service. Our edge-to-cloud infrastructure ensures experiences that speed up sales and boost retention.
Secure factory operations
Tata Communications secures manufacturing by protecting ICS and OT environments via a unified IT-OT architecture. Our approach includes threat detection, network segmentation, managed SOC, and asset protection. We help manufacturers ensure secure remote access, prevent downtime, safeguard production lines, and maintain compliance.
Sustainability
Tata Communications helps manufacturers drive sustainability by optimising energy use, improving supply chain efficiency, and enabling remote operations. We support smart factory initiatives that enhance resource management, reduce emissions, and simplify sustainability reporting, all while improving operational efficiency and driving green growth.
Our integrated solutions portfolio for manufacturing
Tata Communications delivers comprehensive, integrated solutions that address your most critical manufacturing challenges. Our five strategic solution portfolios combine cutting-edge technologies, deep industry expertise, and proven methodologies to transform your operations from factory floor to customer engagement.
Challenge: Disconnected networks across plants, cloud infrastructure, and partner ecosystems create limited end-to-end visibility and control. Manufacturers experience frequent outages and inconsistent performance that impact operational efficiency and supply chain coordination.
Value proposition: Unified network fabric with end-to-end visibility delivering real-time performance insights across operations. Our solution provides always-on, resilient connectivity across your entire ecosystem, ensuring seamless integration of plants, cloud platforms, and partner networks.
Impact: Achieve comprehensive network visibility, eliminate connectivity gaps, and ensure consistent, high-performance operations across your global manufacturing footprint.
Core + Next Gen Network + ThreadSpan™
Challenge: Fragmented systems and siloed data across the shopfloor lead to delayed issue detection and reactive decision-making. This fragmentation impacts uptime, quality, and overall operational efficiency, preventing manufacturers from achieving their productivity and quality goals.
Value proposition: Single real-time operational view of your entire factory enabling faster, data-driven decisions on the shopfloor. Our unified platform delivers predictive insights to prevent disruptions before they impact production, transforming reactive operations into proactive, intelligent manufacturing.
Impact: Gain complete shopfloor visibility, enable predictive operations, reduce unplanned downtime, improve quality metrics, and drive continuous operational improvement through data-driven insights.
IoT | Data Platform | Network | OT security
Challenge: High cost and complexity of legacy infrastructure, combined with fragmented cloud adoption across multiple vendors, create significant challenges. Manufacturers face latency and scalability issues for plant workloads, hindering their ability to modernise operations efficiently.
Value proposition: Integrated cloud and edge platform designed specifically for manufacturing environments. Our solution delivers lower latency with compute positioned closer to operations, providing a scalable, cost-efficient platform with a robust ISV ecosystem.
Impact: Modernise your infrastructure while reducing costs, improve application performance through edge computing, and leverage purpose-built manufacturing applications from our ISV ecosystem.
Challenge: Rising cyber threats across IT and operational technology (OT) environments, combined with fragmented security implementations across factory and enterprise systems, create unacceptable risks of downtime, operational disruption, and safety incidents that can impact production and compliance.
Value proposition: Unified IT and OT security architecture delivering early threat detection and faster response capabilities. Our comprehensive approach ensures resilient, secure, and compliant operations across your entire manufacturing ecosystem.
Impact: Protect your manufacturing operations with unified security, achieve regulatory compliance, reduce security incidents, and ensure operational continuity even in the face of evolving cyber threats.
Challenge: Fragmented customer and dealer interactions without a unified view across channels lead to missed revenue opportunities and poor customer experiences. Manufacturers struggle to provide consistent, personalised engagement across the complex B2B customer lifecycle.
Value proposition: Unified omnichannel engagement platform providing a single customer view across the entire lifecycle. Our AI-driven automation improves conversion rates and service quality while reducing operational overhead.
Impact: Transform customer and dealer engagement with unified experiences, increase conversion rates, improve customer retention, reduce service costs, and enhance brand perception through consistent, personalised interactions.
Count on us for proven results
Case Study
Driving Digital Transformation: Uno Minda Group's Journey with Tata Communications
Case Study
Transforming employee experience: Baker & Baker sees 65% cost savings with Tata Communications GlobalRapide for Microsoft Teams
Case Study
Powering Clariant’s global, digital and operational transformation with next‑generation connectivity
Case Study
Hager Group builds next-gen network ecosystem with SD-WAN
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