Following are general instructions on how to access the APN setting on common device, your actual device may have slightly different steps.

Refer to your device’s user manual or do a web search with your device model to find APN related instructions for your device

For iOS devices:

- Go to Settings > Cellular > Cellular Data Options > APN > After changing the APN on your device, please Power Off and Power On your device for the APN setting to take effect.

For Android devices:

- Go to Settings > More > Mobile Networks > Access Point Names > After changing the APN on your device, please Power Off and Power On your device for the APN setting to take effect.