Communication Platform as a Service (CPaaS)

WhatsApp buttons to enhance business communication

Leverage WhatsApp interactive buttons to simplify customer communication, streamline conversations, and boost engagement with pre-approved message templates.

Maximise your sales with WhatsApp business platform

Unlock the potential of WhatsApp Business Platform to engage customers with personalised interactions, real-time updates, and seamless communication for driving sales and enhancing customer experience

Verisure & Tata Communications Kaleyra

Verisure, a leading provider of professionally monitored security systems, enhances customer engagement and security experience by leveraging WhatsApp API with Tata Communications Kaleyra.

Isansys & Tata Communications Kaleyra

Isansys, a leader in Remote Patient Monitoring (RPM), leverages WhatsApp API with Tata Communications Kaleyra to help healthcare providers stay informed about patients' health status.

Elevating customer experiences with CPaaS

Unlock the power of CPaaS to deliver superior customer experiences with our expert guide.

A guide to 10DLC and SMS in the US for international brands

Discover how to harness the power of 10DLC for your business with our comprehensive guide. Perfect for marketers at any level looking to optimise A2P messaging.

A mobile-first guide

Consumers are increasingly using mobile devices, making it essential for brands to optimise campaigns for mobile. Learn how to engage customers effectively in this mobile-first world.

SMS marketing trends and strategies for business success in 2024

Discover how modern technologies are transforming SMS marketing. Learn about strategies for personalisation, compliance, sustainability, and metrics-driven optimisation.

Grofers & Tata Communications Kaleyra

Grofers boosts customer engagement with Tata Communications Kaleyra's SMS solutions.

Red Cross & Tata Communications Kaleyra

During the COVID-19 pandemic, Tata Communications Kaleyra rapidly implemented a toll-free SMS system for the Italian Red Cross, enabling efficient communication for essential services.

MFine & Tata Communications Kaleyra

MFine, a digital healthcare platform, uses Tata Communications Kaleyra’s cloud communication services to connect remote patients with leading doctors.

Scaling communications - CPaaS and global expansion

Leveraging CPaaS for scalable communication solutions

Recognised as an Established Player in Juniper Research Mobile Authentication Leaderboard, 2023

Get a detailed analysis of Tata Communications mobile authentication portfolio and market strengths that help deliver seamless customer experiences. Submit details to view more.

Tata Communications CX: Integrated customer engagement and experience management

Recognised as an Established Player in Juniper Research Conversational Commerce Leaderboard, 2023

Get a detailed analysis of Tata Communications conversational commerce portfolio and market strengths that help deliver seamless customer experiences. Submit details to view more.

How CX defines brand success for enterprises

As seen in multiple European companies, quality and seamlessness of CX have strongly affected levels of success and growth.

For Omnichannel, Seamless and Contextual Customer Interactions

Engage with your customers through an omnichannel experience with Tata Communications DIGO

A Personalised Experience: Giving greater convenience and control to the customer

How retail giant, Croma, meets its customers

Infographic: Great CX-pectations how experience became your competitive edge