FAQs

Who is Tata Communications?

Tata Communications is a leading digital ecosystem enabler that powers today’s fast-growing digital economy. We help companies get ahead and stay ahead of their competition by embracing digital transformation and adopting cutting edge technology – enabling borderless growth, boosting product innovation and customer experience, improving productivity and efficiency, embedding agility and managing risk. Both today, and in the future. With a solutions orientated approach and proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security and network services. We know how it’s done because we’ve done it ourselves; we transformed inside and out. Our journey as an agile challenger has given us intimate and intricate knowledge, and the know-how to uniquely advise and enable companies around the world as they transform.

What is Tata Communications’ purpose?

Digital technology is empowerment. It is expression. And it is equalising. Its scale and speed touch all parts of our lives – everyone, everywhere, every day. Technology has created a platform of limitless opportunity. But for businesses to fully capitalise on the growth opportunities in store, they must undergo complete and fundamental transformation. They must become truly digital. Tata Communications exists to facilitate that transformation for positive change – for everyone.

What does Tata Communications do?

We create and curate robust ecosystems, open infrastructure and future-proofed platforms to transform complex services into simple solutions that work for our customers and partners on their digital transformation journey. Underpinning everything we do is our global network – the world’s largest and most sophisticated, wholly owned subsea fibre cable network. Today, over 30% of the world’s Internet routes travel over our network, and we are the only Tier-1 provider in the top five by routes in five continents across the globe.

What does Tata Communications’ product portfolio consist of?

Platforms, Solutions and Services With our solutions oriented approach and proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by our platforms, solutions and services to help customers stay ahead of their competition by embracing digital transformation and adopting cutting-edge technology. All Tata Communications’ platforms, solutions and services are underpinned by our global network. It includes one of the most advanced and largest submarine cable networks, which carries around 30% of the world’s Internet routes, connects businesses to 60% of the world’s clouds, and enables businesses to reach more than 200 countries and territories. Our proven managed service capabilities, solutions oriented approach and cutting-edge infrastructure, we power the next level of intelligence with our platforms, solutions and services including next generation connectivity; mobility & IoT; cloud, Edge and security; collaboration; NetFoundry, and voice.

What is the biggest customer segment for Tata Communications?

At Tata Communications, our biggest customer segment are large enterprises where we enable the digital ecosystem to help our customers unlock the potential that digital transformation offers. Large enterprises are going through profound upheavals as digital technology rapidly and radically transforms how business engages with the marketplace and stakeholders. IT decision makers have started leveraging the growing sophistication of hybrid solutions to re-engineer IT economics, liberate more funds for innovation and enhance core business processes. This trend is driving our customers to evolve from “Looking Digital” to “Being Digital”. Tata Communications’ portfolio of products, platforms, services and solutions have been uniquely designed to deliver this digital transformation.

What is Tata Communications’ approach to sustainability?

We strive to make a positive, tangible impact on the environment and wider society through our actions, and through our products & services for our customers. We believe that the spread of technology and global interconnectedness has enormous potential to accelerate human progress. Incidentally, the United Nation recognizes Information and Communication Technology (ICT) as a “means of implementation” for all the 17 Global Sustainable Development Goals. Being a key enabler of ICT, Tata Communications is ideally positioned to bridge the digital divide and improve quality of life for the communities it serves. In pursuit, our global Corporate Social Responsibility (CSR) program aspires to harness our global network and expertise in digital enablement to support Sustainable Development Goals, Health and Well Being, Quality Education, Work and Economic Growth, Reduced Inequalities and Partnerships for the Goals. In so doing we hope to address fundamental concerns of the society in these areas, namely; Health, Education and Employability & Sustainable Livelihood. We are implementing 16 projects in the above-mentioned areas, which touch 62,000 lives across 5 cities. This is achieved by forming partnerships with NGO’s that are domain leaders, so as to harness their inherent capabilities and relations with the community for effective programme emersion.

What is the corporate history of Tata Communications Limited?

Tata Communications Limited (hereinafter referred as Tata Communications) is the new name of VSNL, which as of January 28, 2008. Prior to this Tata Communications has a history of more than 135 years in handling the international telecommunications needs of the country. Tata Communications (as VSNL) was incorporated on March 19, 1986 under the Indian Companies Act, 1956 to take over the activities of the erstwhile Overseas Communication Services (OCS). In February 2002, the Government of India, as per their disinvestments plan, sold 25% of their holding in the company to the strategic partner. Consequently, the company was taken over under the administrative control of TATA. It is under the management of TATAs – India’s best known industrial house – that Tata Communications is now charting its future course. Prior to this, The Eastern Telegraph Co. (ETC) of 1872 and the Indian Radio Telegraph Co. (IRT) of 1927 merged to form the Indian Radio and Cable Communications Co. (IRCC) in 1932. The Government of India took over the IRCC, giving birth to the Overseas Communications Service (OCS), a Government Department.

What is the Tata group?

The TATA group founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, headquartered in India, comprising 30 companies across ten verticals. The group operates in more than 100 countries across six continents, with a mission ‘To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust’. Tata Sons is the principal investment holding company and promoter of Tata companies. Sixtysix percent of the equity share capital of Tata Sons is held by philanthropic trusts, which support education, health, livelihood generation and art and culture. In 2018-19, the revenue of Tata companies, taken together, was USD 113.0 billion (INR 792,710 crore). These companies collectively employ over 720,000 people. Each Tata company or enterprise operates independently under the guidance and supervision of its own board of directors. There are 28 publicly-listed Tata enterprises with a combined market capitalisation of about USD 160 billion (INR 11,09,809 crore) as on March 31, 2019. Companies include Tata Consultancy Services, Tata Motors, Tata Steel, Tata Chemicals, Tata Consumer Products, Titan, Tata Capital, Tata Power, Tata Advanced Systems, Indian Hotels and Tata Communications.

What exchanges does Tata Communications’ share trade on?

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.