Flipkart & Tata Communications Kaleyra
Flipkart & Tata Communications Kaleyra
OUR VALUE PROMISE
Transform your contact centre in just 3 weeks. Embrace the cloud with our flexible CCaaS suite.
OUR ACHIEVEMENTS
Tata Communications Recognised as a Niche Player in 2024 Gartner® Magic Quadrant™ for CPaaS
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Future Digital Awards 2024 Gold Winner Best CCaaS Solution
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Future Digital Awards 2024 Platinum Winner Best Conversational Commerce Solution
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Genesys Partner Awards 2023 - Global Migration Partner of the Year
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Recognised as a Leader in the Frost & Sullivan 2024 CPaaS Radar
Drive exceptional interactions and experiences throughout a customer’s lifecycle
Unify engagements across all your channels, conversational AI, and contact centre operations under a single Customer Interaction Suite to deliver superior experiences at every stage of a customer’s lifecycle.
Tata Communications Customer Interaction Suite empowers multiple teams within your organisation to streamline the management of all customer interactions, powering compliant and hyper-personalised experiences at enterprise scale.
Tata Communications Customer Interaction Suite empowers multiple teams within your organisation to streamline the management of all customer interactions, powering compliant and hyper-personalised experiences at enterprise scale.
Key solutions of our Customer Interaction Suite
Augment your Martech stack with an ecosystem of partners
Why choose Tata Communications Kaleyra?
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Last-mile reliability
Delivered through 400+ MNO connects across 210 countries and our underlying telecom infrastructure.![]()
Be compliant, globally
Achieve 100% compliance with our expertise in some of the most regulated markets.![]()
The only CX partner you’ll need
Our consultative, POC-based approach brings in efficiency and peace of mind for you.![]()
A secure core for secure CX
Our carrier-grade network is protected from DDoS attacks, viruses, data thefts and more.![]()
Seamless CXaaS
Keep interactions seamless across your contact centres, mobile, web, stores and chatbots.
Trusted & celebrated by the industry
- Gartner
Tata Communications Recognised as a Niche Player in 2024 Gartner® Magic Quadrant™ for CPaaS
![Tata]()
- Juniper
Future Digital Awards 2024 Gold Winner Best CCaaS Solution
![Tata]()
- Genesys
Genesys Partner Awards 2023 - Global Migration Partner of the Year
![Tata]()
- Juniper
Future Digital Awards 2024 Platinum Winner Best Conversational Commerce Solution
![Tata]()
- WhatsApp
Partner of the Year 2023 WhatsApp Cloud APIs
![Tata]()
Customer Success Story
Flipkart & Tata Communications Kaleyra
Flipkart & Tata Communications Kaleyra
Omnichannel Cloud Contact Centre
Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA. Deployed in just 104 days, the solution is a 24*7*365
Omnichannel Cloud Contact Centre
Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA. Deployed in just 104 days, the solution is a 24*7*365
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