Cisco Webex UCaaS solutions with advanced collaboration features

UCaaS is a relatively new trend in business communication; it is essential to turn to UCaaS formulating for organisations wishing to enhance communication and coordination. On this front, Cisco Webex UCaaS stands out from competitors because of the elements and solutions ideal for any organisation, depending on its goals and responsibilities. Its diversified advantages include improving efficiency, cutting costs, and increasing capacity expansibility. 

For instance, 94% companies said that video conferencing amplified productivity, and employees have also  stated that the ability to work from home has lengthened satisfaction with work. 

This article is intended to familiarise you with Cisco Webex UCaaS Solutions, which provides advanced collaboration functionalities and comprises several critical elements. 

Understanding Cisco Webex UCaaS

Cisco Webex UCaaS (Unified Communication as a Service) solution encourages a proactive approach to work organisation and equality for efficiency in communication inside and between the departments. 

This platform embraces calls, meetings, messages, asynchronous video messages, polls, whiteboards, web meetings, webinars, and events positioned as individual tools in one application for PCs and mobile devices. 

For example, Webex Meetings by Tata Communications is designed to make global collaboration intuitive and effortless for your teams. It offers secured meetings with end-to-end encryption, ensuring your shared information stays private. The Cloud Connected Audio feature expands your reach with flexible global voice options. You'll appreciate the interoperability that lets you leverage your existing tech investments.

Key benefits of Cisco Webex UCaaS solutions

Leveraging the charm of the contemporary communication media, Cisco Webex UCaaS provides numerous facilities to organisations. 

Let's delve into the core capabilities and advantages of this innovative platform: 

• Telephony: Take advantage of the wide range of telephony services, including call waiting, distinctive ringing, voice mail, and emergency calls.

• Meetings: Experience clear video conferencing, easy whiteboards, and various polling options to support virtual collaboration.

• Messaging: Promote efficient information exchange with options for live communication through chat and asynchronous video conferencing.

• Webinars and events: Virtual event contribution aims to make hosting engaging events for many viewers online easier.

• App integrations: Connect and tie in with other apps to enhance the reception of functionality from already established tools.

• 24x7 Customer support: Here, you have professional support at the click of a button, always ready to help at any time.

• Cost savings: Eliminate costs related to payment processing, contractors, rental or purchase of office space, hardware, repairs, and features.

• User experience: Improve general employee and customer contentment with the smooth and user-friendly Employee & Customer Communication solution process.

Security and compliance in Cisco Webex UCaaS

Whenever weighing solutions, such as UCaaS like Cisco Webex, ensure that the provider addresses security and compliance aspects most essentially. 

Let's explore how Webex addresses these critical aspects:

Data Loss Prevention (DLP)

• Webex Teams integrates with top CASB solutions such as Cloudlock, a Cisco solution for CASB.

• They offer total awareness of the various IDs or handles created by subscribers and immediate identification of any action or post that may violate company standards.

Holistic security approach

• Webex protects its users, content, applications, and devices from all fronts as part of its round-the-clock safeguarding measures.

• This approach is constructive when applying working models accompanying changes in the employees' work environment and their increased access to the organisational network.

Evaluation criteria

• Recent reviews have already compared Webex to competitors like Microsoft Teams or Zoom, particularly regarding UCaaS security and privacy.

• Most of all, Webex is safely animated virtually, as administrators and participants can fine-tune their controls to enable secure collaboration.

Implementing Cisco Webex UCaaS in your organisation

Cisco Webex UCaaS deployment is a socio-technical phenomenon; therefore, one must address technical features, organisational factors, and user aspects. Here is a breakdown of the steps towards effectively implementing the proposed solutions.

Assessment and planning

Before implementing the recommendations, it is also necessary to evaluate the communication needs, support, and money available. In this step, it is recommended that critical stakeholders be identified and significant players active in planning organisational strategies, including human resources, information technology, and the end-users, be engaged.

Licensing and subscription

Choose between Webex Calling, Webex Meetings, or Webex Teams according to your need for appropriate Webex subscription plans. To decide which is a better choice, consider the number of users, features, and the openness of the game engine to accommodate them.

Deployment

First, create your Webex account and base the default settings on your organisation's ProPreferences. Use it on computers, mobiles, and tablets. Users have highlighted several essential features, such as seamless integration of Webex with existing systems, including Active Directory and SSO systems.

User training

The second is to hold intensive organisational training sessions to ensure that all employees have proper knowledge concerning the features and use of Webex. Discuss ways and means to maximise the efficiency of meetings, instant messaging, and the overall use of the platform.

Security and compliance

SSL/TLS encryption is used to secure Webex connections, and content filters or access control is regularly used to protect shared files. Use relevant industry standards like the GDPR and HIPAA for consistent data elicitation and protection standards.

Testing and optimisation

Use Webex extensively in contexts and application areas to establish the outcomes and problems involved and provide improved solutions for customers and users. Reliability can describe the need to continually engage in improvement processes to avoid a situation where the perceived user experience is disruptive.

Change management

Make the transition from the old conferencing to Webex clear to everyone in the organisation. Suggest solutions for all possible problems and continuously support the transfer to enhance user involvement and limit user deterrence.

Conclusion

Webex thus offers its clients a centralised and secure application and infrastructure that helps organisations improve their performance, time management, and fairness within collaboration units. Affordable & effective, Webex offers end-to-end implementation, user training, and security, to name a few noteworthy features. 
And, with Tata Communications as your partner, you're getting more than just Webex. You're gaining a leading UCaaS (Unified Communications as a Service) provider that offers end-to-end implementation, user training, and robust security features. Whether your teams are spread across the globe or working from home, Webex Meetings by Tata Communications breaks down barriers and enhances collaboration.  Contact us now for Cisco Webex UCaaS Solutions!