Reimagine retail innovation for delivering connected customer experiences – Making every day, a special shopping day

Consumer expectations for seamless retail experiences extend across online and in-store platforms, prompting retailers to innovate amidst uncertainty. Key drivers of this connected retail experience include The convenience of Buy Online, Pick Up In-Store (BOPIS)Scan and Go payment options Personalised engagements, and immersive AR product interactions The accompanying whitepaper aims to explain these evolving expectations and offers insights into leveraging appropriate technologies to meet them effectively. It delves into the foundational elements of connected retail experiences and outlines strategies for transforming customer experience to bolster loyalty.