Transforming customer experience worldwide: Fonus visionary growth as a global MVNO powered by Tata Communications MOVE™

Fonus, originally a North American wireless service provider, sought to become a global MVNO by eliminating high roaming fees and the need for multiple SIM cards while traveling. Partnering with Tata Communications MOVE™, Fonus leveraged a multi-IMSI SIM card solution to offer seamless global connectivity across 55+ countries, supported by extensive global 5G coverage, application-aware performance guarantees, and low latency. This partnership enabled Fonus to transition over 50% of its users to eSIMs, streamline operations, and significantly enhance customer satisfaction. As Fonus expands into new markets like East Asia and Europe, the company aims to double its subscriber base by 2025, establishing itself as a leading global wireless carrier.