Creating online experience as personalised as in-store experience
Creating in-store experience online for enhanced digital customer engagement
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- Faster content delivery for better conversion and low bounce rates
- Responsive content delivery to improve user experience over different devices and for varying network speeds
- Integrated DNS security and DDoS mitigation
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- Modular and pre-integrated contact centre applications, data connectivity, hosting and voice minutes
- 360-degree customer view, through SMS, Email, WhatsApp, WebRTC, API & CRM integrations
- Smart digital routing powered by AI and self-service support with bots
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- Carrier grade programmable voice and messaging platform with global reach
- Simplify operations and lower TCO with direct build, integration on carrier network
- Assured regulatory compliance in every region of operation
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- Leverage omnichannel strategy with SMS, email, chat and video-enabled commerce to bolster your presence and customer engagement
- Enable live video interactions with expert agents for a highly personalised buying experience
- Drive revenues, augment your customers’ lifetime value, and reduce acquisition and retention costs
The importance of reimagining what customer success looks like
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