Mobile-first, cloud-based solutions
With our cloud-based solutions, your agents get full functionality including receiving incoming calls, making manual outbound calls, and call control activities through their mobiles and laptops.
Creating and sustaining digital-first experiences for customers, partners and employees will become a key differentiator for the organisations that thrive in this new business landscape. Our next-generation contact centres will enable these experiences while ensuring that employees and contact centre agents have the freedom to operate from anywhere, in a secure and seamless way.
Work from anywhere contact centres
Our InstaCC Global solution enables contact centre teams to operate securely and seamlessly from any location. You can offer employees and agents the flexibility to work remotely, while delivering unparalleled digital experiences through your contact centres.
Secure omni-channel experience
Our VPN and vUTM solutions ensure you can drive secured engagement with customers, partners and employees, both within and beyond your organisation’s perimeters. So you can offer a consistent omni-channel experience while protecting your data.
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