MFine
Tata Communications Kaleyra's CPaaS empowers MFine, a digital healthcare platform, to connect remote patients with top doctors, bridging the healthcare gap.
OUR VALUE PROMISE
Deliver outstanding customer care through engaging, real-time conversations on the WhatsApp Business Platform with our programmable APIs.
WHAT WE OFFER
Personalised, real-time engagement
Global reach with enhanced customer support
Rich media and automation capabilities
Level up your interactions with WhatsApp Business API
With more than 2.5 billion users globally, WhatsApp is more than just a messaging app—it’s a gateway to connect with your audience on a personal level. Unlock the power of WhatsApp Business API, transforming conversations into meaningful exchanges that convert. Leverage real-time messaging, rich media sharing, and automated responses to keep your brand top-of-mind while seamlessly integrating with your existing systems to elevate customer engagement and streamline sales like never before.
Grow your business with WhatsApp messaging
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Global reach
WhatsApp is available in over 180 countries, so you can reach your customers wherever they are through their preferred platform.![]()
Enhanced branding
Strengthen your brand identity and build customer trust by showcasing business information on your WhatsApp profile, such as website, business hours, and address.![]()
Exceptional customer care
Provide efficient and personalised support by responding to customer inquiries directly within the WhatsApp chat.![]()
Superior engagement
Leverage WhatsApp’s impressive 98% open rate to maximise customer engagement. Use conversational messaging to keep your audience informed and interested.![]()
Multilingual support
Strike a chord with your audience by interacting with them in their native language.![]()
End-to-end encryption
Messages are secured over HTTPS from your application to Tata Communications Kaleyra, and encrypted all-round from the business to the end customer.
![]()
Global reach
WhatsApp is available in over 180 countries, so you can reach your customers wherever they are through their preferred platform.![]()
Enhanced branding
Strengthen your brand identity and build customer trust by showcasing business information on your WhatsApp profile, such as website, business hours, and address.![]()
Exceptional customer care
Provide efficient and personalised support by responding to customer inquiries directly within the WhatsApp chat.![]()
Superior engagement
Leverage WhatsApp’s impressive 98% open rate to maximise customer engagement. Use conversational messaging to keep your audience informed and interested.![]()
Multilingual support
Strike a chord with your audience by interacting with them in their native language.![]()
End-to-end encryption
Messages are secured over HTTPS from your application to Tata Communications Kaleyra, and encrypted all-round from the business to the end customer.
Advanced features for end-to-end customer engagement
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Rich messaging
Send images, videos, documents, lists and more to create interactive and engaging customer experiences.![]()
CTA buttons
Drive actions directly within chats with customisable call-to-action buttons.![]()
Messaging templates
Automate conversations effortlessly with pre-defined templates for easy customer interaction.![]()
Quick replies
Simplify responses with pre-set options, giving customers a faster way to interact.
![]()
Rich messaging
Send images, videos, documents, lists and more to create interactive and engaging customer experiences.![]()
CTA buttons
Drive actions directly within chats with customisable call-to-action buttons.![]()
Messaging templates
Automate conversations effortlessly with pre-defined templates for easy customer interaction.![]()
Quick replies
Simplify responses with pre-set options, giving customers a faster way to interact.
Powering enterprise success across all use cases
Marketing
Support
Sales
Conversational messaging
Marketing
Send personalised promotional messages and exclusive discounts to loyal customers, promote new product launches, and conduct surveys to gather feedback.
Marketing
Marketing
Send personalised promotional messages and exclusive discounts to loyal customers, promote new product launches, and conduct surveys to gather feedback.
Support
Sales
Conversational messaging
Frequently Asked Questions
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WhatsApp Business Platform is a powerful tool that enables businesses to connect with customers globally through two-way communication, rich messaging, automation, and integration, making it ideal for boosting engagement, sales, and efficiency.
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Register with a reliable provider like Tata Communications Kaleyra, complete the verification process, and access the WhatsApp API for seamless customer communication.
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WhatsApp is for personal messaging, while WhatsApp Business is an app for businesses to communicate with customers. The WhatsApp Business Platform provides several advanced features such as integration, interactive templates, WhatsApp buttons, automation, and analytics for enterprise business needs.
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WhatsApp Business account benefits include a professional business profile, automated messages, quick replies, and product catalogs, all designed to enhance customer interactions.
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Choose a reliable WhatsApp Business API provider like Tata Communications Kaleyra to import contacts, compose messages, and schedule them for bulk sending. Remember to always get WhatsApp opt in from contacts to comply with Meta’s anti-spam guidelines.
Customer success stories
MFine
Tata Communications Kaleyra's CPaaS empowers MFine, a digital healthcare platform, to connect remote patients with top doctors, bridging the healthcare gap.
Isansys
Isansys, a leader in Remote Patient Monitoring (RPM), leverages WhatsApp API with Tata Communications Kaleyra to help healthcare providers stay informed about patients' health status.
Verisure
A leading provider of professionally monitored security systems, elevated customer experience by making interactions more customer-centric with Tata Communications Kaleyra’s CPaaS capabilities.
Isansys
Isansys, a leader in Remote Patient Monitoring (RPM), leverages WhatsApp API with Tata Communications Kaleyra to help healthcare providers stay informed about patients' health status.
Verisure
A leading provider of professionally monitored security systems, elevated customer experience by making interactions more customer-centric with Tata Communications Kaleyra’s CPaaS capabilities.
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