Capitalising on the trends
Macroeconomic trends
IT Spending and Trends
Despite challenges like inflation, talent scarcity, and supply chain issues, the ICT sector is expected to witness continued growth in IT spending throughout 2023. Enterprises worldwide are prioritising digital transformation initiatives, contributing to the sector’s resilience. Notably, regions like India and North America are projected to maintain or surpass the global average growth, reflecting a strong commitment to technological advancements and innovation.
How we capitalise on these trends?
We drive capital efficiency through strategic investments in high-growth sectors and co-creation with partners, leveraging shared resources and expertise. This positions us to benefit from increased IT spending and improve our margin profile through operational efficiencies and high-margin services.
Segments and Verticals
Public cloud services are growing in popularity, with a surge in end-user spending expected in 2023. The demand for cloud security is also rising due to the adoption of hybrid work models and Zero Trust Network Access (‘ZTNA’) architectures. In terms of industry verticals, healthcare and life sciences lead IT spending growth, driven by cloud adoption and investments in data and analytics. Education and insurance sectors also show a significant increase in IT spending.
Our strategy of ‘Investing for Long-Term Growth’ in the IT and Telecommunications industry enables us to stay ahead by reshaping our portfolio and investing in innovative services. Additionally, our strategy of ‘Creating Strategic Flexibility’ allows us to adapt rapidly, improve cash flow, reduce debt, and unlock value, ensuring financial stability and agility.
Digital Investment Objectives
Business leaders are investing in digital technologies to enhance organisational performance, with a focus on digitalisation to improve both top and bottom-line results. CIOs are prioritising investments in cybersecurity, analytics, and cloud platforms to align their strategies with industry trends.
As a leading provider of digital infrastructure and services, we specialise in key domains such as cloud computing, cybersecurity, IoT, and software-defined networking. Our comprehensive portfolio of offerings enables us to meet the evolving needs of customers in the digital era, spanning connectivity, collaboration, IoT, mobility, and cloud and security solutions.
Talent Scarcity and Cost
Amid a slowing economy and intense competition for skilled digital talent, CIOs are turning to alternative talent sources, such as shared industry resources and interns, to strengthen their technological capabilities.
We prioritise skill development programmes to empower our customers with knowledgeable resources for making informed technology decisions aligned with their business needs.
Macroeconomic and Regulatory Factors
The global economy faces a slowdown with anticipated trade growth decline. Inflation rates persist above target levels, and geopolitical factors, like the Russia-Ukraine conflict, impact essential prices and create uncertainties in the ICT market. New regulatory challenges in cybersecurity and telecommunications require industry adaptation and evolution.
We prioritise data protection, privacy, regulatory compliance, and cybersecurity in the IT and Telecommunications industry. Our focus on automation, digitisation, and AI / ML enhances customer experience while addressing cybersecurity challenges. By incorporating AI / ML into operations, we quickly identify and mitigate threats, improving operational efficiency and navigating regulatory complexities for data protection and privacy compliance.
